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Frequently Asked Questions

   In today’s fast-paced healthcare environment, one of the biggest challenges many clinics face is a shortage of qualified medical technicians. Whether you’re a small practice or a larger facility, finding, training, and retaining skilled staff can be time-consuming and expensive. But what if there was a way to grow your clinic, serve more patients, and increase your revenue—all without the need for additional medical techs?


Welcome to the future of healthcare with Pro Medical Devices automated medical devices that boost profits with automation. These cutting-edge solutions are designed to simplify treatments, enhance patient care, and allow you to run your clinic more efficiently, all while eliminating the need for extra hands-on help and increase sales and profit.


LEARN MORE


KEGEL MASTER PRO


The Kegel Master Pro is a fully automated pelvic floor strengthening system designed for efficiency, patient comfort, and clinical results. Simply seat the patient, select the appropriate settings, start the session, and continue attending to other patients while treatment runs independently.


This advanced system is ideal for:

  • Women experiencing urinary incontinence or age-related pelvic floor weaknes 
  • Postpartum mothers managing pelvic floor laxity or mild prolapse after childbirth
  • Men dealing with prostatitis symptoms or pelvic floor dysfunction 
  • Men and women seeking enhanced sexual performance through improved pelvic strength
     

Using powerful Pulsed Electromagnetic Stimulation (PEMS) technology, the Kegel Master Pro delivers the equivalent of 12,000 Kegel contractions in a single 30-minute session — far beyond what patients can achieve on their own.


Key Benefits:

  • Fully automated, staff-efficient operation 
  • Compact footprint — requires only 6 square feet of floor space 
  • High revenue potential — average $200–$300 per treatment session 
  • Non-invasive and comfortable for patients
  • Patient remains fully clothed
     

The Kegel Master Pro allows you to expand service offerings, improve patient outcomes, and generate strong per-visit revenue — all with minimal space and staff time.


  

SCULPT MASTER PRO


Advanced 2-in-1 Facial Lifting & Body Sculpting System

The Sculpt Master Pro is a powerful dual-function aesthetic platform designed to deliver both non-invasive facial lifting and high-performance body sculpting — all in one system with separate, customizable programming for each treatment area.

  

Facial Lift Technology

The facial lifting system includes five anatomically designed treatment patches, specifically contoured for the:

  • Forehead
  • Eye area
  • Cheeks
  • Jawline
  • Neck


Using advanced Electro-Magnetic Stimulation (EMS) combined with High-Intensity Focused Electrical Stimulation, the device stimulates facial muscles to produce supramaximal contractions — contractions stronger than those achieved through voluntary movement.

This deep stimulation works to:

  • Activate and strengthen facial muscles
  • Support collagen and elastin production
  • Improve connective tissue tone
  • Lift and firm cheeks and forehead
  • Enhance overall facial contour and definition

  

Radiofrequency acts simultaneously on the dermal layer of the skin to stimulate collagen and elastin fiber regeneration. The treatment is like going to the gym for an extreme workout on you face muscles to help reverse the process of aging!


The result is a visibly lifted, tighter, and more youthful appearance — without surgery or downtime.

  

Body Sculpting Technology


The Sculpt Master Pro utilizes High-Intensity Focused Electro-Magnetic (HIFEM) energy to remodel muscle and support fat reduction.


Key Benefits:

  • Bypasses the brain’s natural muscular limits to create powerful supramaximal contractions
  • Stimulates muscle fibers beyond what is achievable through traditional workouts
  • Delivers up to an average 25% increase in muscle volume
  • Supports fat reduction and improved body contour
  • Ideal for abdomen, glutes, thighs, and arms

  

Practice Advantages

  • Fully automated, staff-efficient operation
  • Non-invasive and comfortable for patients
  • High revenue potential — average $250–$350 per treatment session
  • Expands both facial aesthetics and body contouring services
  • Minimal footprint and staff time required

  

Why Choose Sculpt Master Pro?

The Sculpt Master Pro allows your practice to broaden treatment offerings, deliver visible, measurable results, and significantly increase per-visit revenue — all with efficient workflow integration.


  

The answer to that question is No, Mabe and Yes. 


It is a fact that not all medical devices are created equally. Medical Devices made in China fall in one of 3-catagories. 


(1) No, the cheap machines you see on Amazon, eBay, Alibaba, or Made in China or just that. They are cheap because they are made from cheap materials and will operate much like the expensive professional models for a while before they break or stop working, and there is no place to get them repaired. Machines like shockwave machines use air compressors and generate moisture, and after a few months use the internal parts begin to rust and seize up because they are not made from stainless steel like the professional models are. 


These machines are sold directly with no US distributor involvement or customer service.

These machines are fine for limited personal use but are not made to stand up to daily use in a doctor’s office. So, I you are purchasing a machine to use in your practice then stay away from these machines and don't waste your time and money because they will not hold up. For Your business you need a machine that is robust and will keep your business up and running.

 
 

(2) Mabe, but not necessarily. The tricky thing about buying machines from China is that they don’t have very strong copyright laws there. So,   

the machine you think you are getting is a knockoff of the original manufacturer’s high quality machine.

 

For example, you can buy a shockwave machine that looks exactly like a high-end expensive machine like a Storz shockwave machine for a few thousand dollars, or about 1/10th of the cost of a Storz unit. These machines are sold directly with no US distributor involvement or customer service. 


Because the patent and copyright laws are weak there, many manufacturers will knock off the outer machine shell of a professional machine to look exactly like it but use inferior parts and components on the inside, and like the really cheap machines they will stop working after a few months in a doctor’s office, with no place to get it repaired when it breaks. Buying these machines for your business is like buying a fake Rolex watch and expecting it to perform like the real thing. It just isn’t going to happen! Your practice doesn’t need the aggravation you will experience. 


(3) Yes, there are a few high-quality original equipment manufacturers (OEMs) of medical devices in China that make FDA registered medical devices that are very high quality. The devices often sale for less than other high-quality devices simply because the labor cost in China is considerably less. These devices are designed for commercial use capable of producing millions of shockwave pulses for daily use and are sold through stocking US distributors with available customer service for any warranty issues.


Radial vs. Focused Shockwave Therapy


Understanding the Technology Behind the Results

Shockwave therapy is a non-invasive treatment that uses acoustic pressure waves to stimulate healing, reduce pain, and improve tissue regeneration. While both Radial Shockwave Therapy (RSWT) and Focused Shockwave Therapy (FSWT) deliver powerful therapeutic energy, they differ in how that energy is generated, delivered, and absorbed by the body.

  

Radial Shockwave Therapy (RSWT)

Radial shockwave technology disperses energy outward from the applicator head in a broad, surface-level pattern.


Key Characteristics:

  • Energy spreads radially from the contact point
  • Best suited for superficial or larger treatment areas
  • Adjustable intensity and frequency
  • Ideal for muscle tightness, trigger points, and general soft tissue conditions
  • Comfortable and highly versatile


Common Applications:

  • Tendonitis
  • Plantar fasciitis
  • Shoulder pain
  • Muscle tension
  • Cellulite reduction and aesthetic treatments


Radial shockwave is excellent for stimulating circulation, breaking up scar tissue, and treating wide or shallow areas of discomfort.

  

Focused Shockwave Therapy (FSWT)

Focused shockwave technology concentrates energy at a specific depth beneath the skin, allowing for precise targeting of deeper tissues.


Key Characteristics:

  • Energy converges at a predetermined focal point
  • Penetrates deeper into tissue
  • Higher peak energy at depth
  • Precise and highly targeted treatment

Common Applications:

  • Chronic tendon injuries
  • Calcifications
  • Deep ligament damage
  • Non-healing conditions
  • Erectile dysfunction protocols


Focused shockwave is ideal when deeper penetration and pinpoint accuracy are required.

    

Choosing the Right Technology

Both systems are highly effective when used appropriately. Radial shockwave is often preferred for broader muscular and soft tissue applications, while focused shockwave excels in deep, chronic, or highly localized conditions.


Clinics that offer both technologies can provide comprehensive treatment options tailored to each patient’s specific needs.


We are a stocking distributor of multiple OEM medical equipment manufacturers. While the manufacturers provide us with warranty replacement parts, we are responsible for the labor to repair any machine that has a warranty issue.


As a stocking distributor of multiple OEM medical equipment manufacturers, we inventory spare parts for all our devices in Orlando Florida. If a machine has an issue or stops working while under warranty, we will work with you to get your machine back in service asap.
 

If it is something simple like the touchscreen needs to be recalibrated, we can speak with you over the phone to walk you through the steps to calibrate it. If the touchscreen has gone bad, we can send you a new one that you can replace it yourself in around 15 minutes. 

 

If it is an issue with the handheld applicator we can walk you through how to perform maintenance on it. If the problem is more involved to repair, then we will email you a shipping label where you can ship it to us at no charge for us to repair and return it to you asap.


If you don’t want to miss out on treating patients while your device is being repaired we can send you a rental unit at a reasonable cost for you to use till yours is back in service.


NOTE: The machines we sell are OEM professional grade machines capable of generating millions of shocks before any major work is needed on them.




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